HOW IT WORKS

1. How do I make a purchase in the Employee Store?

To make a purchase, browse through the available company-branded merchandise, add items to your cart, and proceed to checkout. You will spend your own money to purchase items from the store.

2. How long does delivery take?

Orders typically take 1-2 weeks for delivery, depending on your location.

3. Can I track my order?

Yes, once your order is shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.

4. What should I do if I receive the wrong item or my order is damaged?

If you receive the wrong item or your order arrives damaged, please reach out to our customer service team as soon as possible. We will work with you to resolve the issue.

5. Can I return or exchange items?

Returns and exchanges are subject to the store’s return policy. Please contact customer service for assistance with any return or exchange requests.

6. Who do I contact for help with my order?

If you experience any issues with your order, please contact our customer service team via email or phone. We are here to help resolve any problems and ensure a smooth shopping experience.

7. Can I customize the merchandise?

Currently, customization options are not alloqed. Please review the product details or contact customer service to inquire about available options.

8. Are there any discounts for employees?

The Employee Store is designed to offer company-branded merchandise at competitive prices, but discounts are not guaranteed. Check the store for any special offers or promotions.

9. What payment methods are accepted?

The store accepts major credit cards and other common payment methods. You will be spending your own money to purchase items.

10. How do I cancel my order?

If you need to cancel an order, please contact customer service as soon as possible. 24 hours after purchase we will likely not be able to change or cancel order. We may not be able to cancel orders that have already been processed or shipped.

For any other questions, please reach out to our customer service team. We're happy to assist you!